Privacy Policy
Last updated: 01 May 2026
Gold’s Health & Fitness is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We may collect personal information including:
-
Name
-
Phone number
-
Email address
-
Date of birth
-
Membership details
-
Fitness goals (if provided)
-
Enquiry form submissions
-
Payment-related information
-
Website usage data
2. How We Collect Information
We collect information when you:
-
Submit contact forms
-
Request membership information
-
Join our gym
-
Book classes or consultations
-
Contact us by phone or email
-
Browse our website
3. Why We Collect Your Information
We use your information to:
-
Respond to enquiries
-
Process memberships
-
Provide gym services
-
Communicate important updates
-
Improve customer service
-
Send marketing communications (with consent)
-
Meet legal obligations
4. Marketing Communications
-
We may send:
-
Promotions
-
Membership offers
-
Gym updates
-
Event announcements
You may unsubscribe at any time using the unsubscribe link or by contacting us.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties including:
-
Payment processors
-
Website service providers
-
Booking software providers
-
IT support services
-
Legal or regulatory authorities where required
6. Storage and Security
We take reasonable steps to protect your information against:
-
Unauthorised access
-
Misuse
-
Loss
-
Disclosure
-
Alteration
7. Access and Correction
You may request access to or correction of your personal information by contacting us.
8. Retention
We retain personal information only as long as necessary for operational or legal purposes.
9. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience. Please see our Cookies Policy.
10. Contact
Privacy enquiries can be directed to:
Gold’s Health & Fitness
Phone: 07 245 1353
Email: reception@golds.co.nz
